Refund policy

• The return is due to our error.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has shipped, it is subject to this Return & Refund Policy.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:

Email: support@prosperabrand.com

Please include your order number with all inquiries so we can assist you as quickly as possible.